Frequently Asked Questions

Find quick answers to common questions about getting started with Aspect, managing your account, exploring features, and understanding our security practices.

Getting Started

New to Tooli? Learn how to create an account and start renting or listing tools in your community.

Renting

Everything you need to know about finding, booking, and returning tools.

Listing Tools

Turn your unused tools into income by listing them on Tooli.

Payments

How payments, payouts, pricing, and fees work on Tooli.

Safety & Security

How Tooli protects users, payments, and rental transactions.

Support

Need help? Here’s how to contact Tooli and get assistance.

Frequently Asked Questions

Getting Started

What is Tooli?

How do I create an account?

Do I need to own tools to use Tooli?

Renting

How does renting a tool work?

What types of tools can I rent?

How do scheduling and availability work?

What happens if I need to cancel a rental?

Listing Tools

How do I list my tools?

How do I set my rental price?

How do I manage bookings?

Payments

How are payments handled?

When do I get paid for my rental?

Are there fees?

Safety & Security

Is my payment information secure?

How does Tooli build trust between users?

What if a tool is damaged or there is a dispute?

Support

How do I contact Tooli support?

How can I report a bug or provide feedback?